Human Services Technician
Department of Family and Protective Services
Job Description:
This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.
Essential Job Functions:
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Knowledge Skills Abilities:
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
Initial Selection Criteria:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions: - Thirty semester hours from an accredited college or university.
Salary Range: $2,444.33 - $3,696.25 per month
Job Order #16496372