FAQs • Workforce Solutions of West Central Texas • CivicEnga

When should I pay the parent fee?: You should always pay your child care provider in advance of services. After Workforce Solutions portion of the child care payment is authorized by Workforce Solutions, you should immediately make payment arrangements with your provider.

Always get a receipt from the provider that includes the date, amount, and the person you paid.

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Child Care - Eligibility

Submit a wait list application online or by mail at:

CCS

500 Chestnut Street.

Suite 1100

Abilene, TX 79602

You will be notified when funds become available.

For more information, please view

2. Do you serve children with disabilities?: Children with disabilities or children who require assistance to perform tasks that are within the typical chronological range of development are welcomed. Workforce Solutions offers special assistance to parents and providers in caring for a child with disabilities.

3. What types of proof do I need to verify my actual income?: Workforce Solutions accepts proof of currently earned income through documents such as check stubs, employment verification letters, wage reports submitted by theTexas Department of Human Services, or forms submitted to the Internal Revenue Service.

4. Will I have to pay a fee for child care assistance?: You may be asked to pay a portion of the cost, which will be based on the family’s gross income. Parents receiving Temporary Assistance for Needy Families (TANF) or Supplemental Security Income (SSI) have no fee for child care.

5. How is the parent's portion of the parent fee calculated?: Parent's fees are determined by calculating 9% of the household's total gross monthly income for one child, and 11% for two or more children. Parent's receiving Temporary Assistance for Needy Families (TAN) or Supplemental Security Income (SSI) do not pay a parent fee. Percentages increase 1% each year a family is on the program, topping out at 11% for one child, and 13% for two or more children.

6. When should I pay the parent fee?: You should always pay your child care provider in advance of services. After Workforce Solutions portion of the child care payment is authorized by Workforce Solutions, you should immediately make payment arrangements with your provider.

Always get a receipt from the provider that includes the date, amount, and the person you paid.

You may be eligible for a reduction in your parent fee if:

All children in the Child Care Services (CCS) child care attend after school programs

8. What happens if I don't pay my parent fee?: Your child care assistance will be terminated by Workforce Solutions if your parent fee is not paid to your child care provider on time.

9. Who should I call if I don't receive my application forms from Workforce Solutions?: If you do not receive your forms within five working days from talking to us, notify the Workforce Solutions Child Care Services (CCS) staff immediately.

10. What would happen if my forms were late or I don't return the forms to Workforce Solutions?: If your child care forms were late or not returned, your child care services will be terminated. You will be given 15 days to make other child care arrangements.